Orvix Suite is a bilingual command platform for serious marketing agencies. It connects client CRM, service packages, content production, approvals, client portals, HCM, billing, business intelligence and automation in one operating environment.
Frequently Asked Questions
Clear answers before your agency commits.
Review product capabilities, pricing, trial terms, implementation, security and support. Every answer connects to the relevant Orvix page or policy.
✓Built for marketing agencies✓Arabic + English✓Guided implementation
Operating context connectedLive view
FAQStraight answersOrvix operating signal
LEGALPolicy clarityOrvix operating signal
HELPHuman supportOrvix operating signal
Product
Orvix is designed for marketing agency owners, executive leaders, operations managers, account managers, creative and content teams, finance teams, HR teams and client-facing users.
Platform
Yes. The client portal and approval workflow let authorized client users review submitted work, record decisions and keep approval evidence connected to delivery records.
Yes. The public website and platform include English LTR and Arabic RTL experiences with business-focused Arabic terminology for marketing agencies.
Pricing
Growth is the recommended plan for serious agencies that need more team capacity, more active client accounts and stronger operating visibility. Starter supports smaller agencies, while Scale and Enterprise are sales-led packages.
Approved monthly Starter and Growth subscriptions include a 14-day trial. Approved yearly subscriptions include a 30-day trial. Billing begins according to the selected subscription terms after the trial unless the subscription is cancelled in accordance with the applicable policy.
Yes. Eligible upgrades may be applied immediately with the relevant billing adjustment. Downgrades normally take effect at the next billing period to protect active access and plan limits. The subscription screen shows the applicable timing before confirmation.
Implementation
Your onboarding path covers agency profile setup, clients, services, team access, the first content workflow, the first approval and the first executive dashboard review. Guided onboarding support can be booked when required.
Yes. A workspace owner can load safe sample records to understand clients, content tasks and approvals before entering live operational data.
Security
Customers retain ownership of the business data and content they submit. Orvix processes that data to provide, secure and support the service in accordance with the applicable legal policies and agreements.
When live checkout is enabled, subscriptions are processed through the configured Paddle checkout. Customers should never send full payment-card details by email, WhatsApp or support forms.
Support
Use support@orvixsuite.com for customer support, Sales@orvixsuite.com for packages and upgrades, intl.sales@orvixsuite.com for enterprise requirements, or the official WhatsApp support link shown on the website.
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